Child Support, Agencies & Contact Information

Child Support

• We DO NOT accept Regular Child Support or Time Purge Payments
• It is your responsibility to keep the Clerk’s Office up to date with your current Mailing Address
• The Family Division maintains your Child Support Records
• You may obtain a copy of your Child Support History at Customer Service Office in Building E at the cost of $1.00 per page, Certification would be an additional $2.00
• You may contact the Family Division on Child Support issues by calling (386) 326-7650
 

Payment Options:

• On-line at Child Support
• By Mail – The State of Florida Disbursement Unit (FLSDU)
PO BOX 8500
Tallahassee, FL 32314-8500
Be sure to include the following information on your Check or Money Order:
• Your Full Name
• Your Social Security Number
• Your Case Number
• The Name of the Other Party (one receiving the child support)
 

Disbursement:

• The FLSDU is required to disburse payments within 48 hours of receipt
• You may call toll-free 1 (877) 769-0251, 24 hours a day to find out if a payment has been received or disbursed. You will be required to enter your Social Security Number and Case Number.
• The last 5 payments issued are available at www.myfloridacounty.com
• You may also contact the Family Division for payment information at (386) 326-7650
 

Methods of Receiving Disbursements:

• By Mail – It is your responsibility to keep the Clerk’s Office up to date with your current Mailing Address
• The Florida Debit Card Program – smiONE Visa Debit Card, you can register at:
• smiONE Visa Debit Card
• or contact smiONE Customer Service at (855) 403-8344
• If you are having issues with your smiONE card, call their Customer Service Number
***THE CLERK’S OFFICE HAS NOTHING TO DO WITH THE smiONE CARD***
• Direct Deposit:
• On-line at Child Support
• Visit our Customer Service Office in Building E. Be sure to bring either a voided check or a letter from your bank on their letterhead with your banking information on it.
***This option is only for cases where the Florida Department of Revenue has no interest in your case. Please call the Family Division at (386) 326-7650 if you are unsure about your case.
 

Florida Department of Revenue (DOR):

Contact Information:

Located in the old Palatka Mall:
400 N State Road 19
Suite 33
Palatka, FL 32177

8:00am – 4:30pm Monday-Friday

Customer Call Center:(850) 488-5437

Agencies & Contact Information

PALATKA POLICE DEPARTMENT
Telephone: (386) 329-0115
Street Address: 110 North 11th St, Palatka, FL 32177
 
 
PUTNAM COUNTY SHERIFF’S OFFICE
Telephone: (386) 329-0800
Street Address: 130 Orie Griffin Blvd, Palatka, FL 32177
 
 
FLORIDA DEPARTMENT OF REVENUE (DOR)
Telephone: (850) 488-5437
Street Address: 400 North State Road 19, Suite 33, Palatka, FL 32177
 
 
FLORIDA STATE DISBURSEMENT UNIT (SDU)
Telephone: (877) 769-0251
Street Address: PO Box 8500, Tallahassee, FL 32314
 
 
SOCIAL SECURITY
National Toll Free Number: (800) 772-1213
 
 
LEE CONLEE HOUSE
Telephone: (386) 325-4447
Web: www.leeconleehouse.org