Child Support, Agencies & Contact Information

 

Child Support

We DO NOT accept Regular Child Support or Time Purge Payments
It is your responsibility to keep the Clerk’s Office up to date with your current Mailing Address
The Family Division maintains your Child Support Records
You may obtain a copy of your Child Support History at Customer Service Office in Building E at the cost of $1.00 per page, Certification would be an additional $2.00
You may contact the Family Division on Child Support issues by calling (386) 326-7650
 

Payment Options:

On-line at Child Support
By Mail – The State of Florida Disbursement Unit (FLSDU)
PO BOX 8500
Tallahassee, FL 32314-8500
Be sure to include the following information on your Check or Money Order:
Your Full Name
Your Social Security Number
Your Case Number
The Name of the Other Party (one receiving the child support)
 

Disbursement:

The FLSDU is required to disburse payments within 48 hours of receipt
You may call toll-free 1 (877) 769-0251, 24 hours a day to find out if a payment has been received or disbursed. You will be required to enter your Social Security Number and Case Number.
The last 5 payments issued are available at www.myfloridacounty.com
You may also contact the Family Division for payment information at (386) 326-7650
 

Methods of Receiving Disbursements:

By Mail – It is your responsibility to keep the Clerk’s Office up to date with your current Mailing Address
The Florida Debit Card Program – smiONE Visa Debit Card, you can register at:
smiONE Visa Debit Card
or contact smiONE Customer Service at (855) 403-8344
If you are having issues with your smiONE card, call their Customer Service Number
***THE CLERK’S OFFICE HAS NOTHING TO DO WITH THE smiONE CARD***
Direct Deposit:
On-line at Child Support
Visit our Customer Service Office in Building E. Be sure to bring either a voided check or a letter from your bank on their letterhead with your banking information on it.
***This option is only for cases where the Florida Department of Revenue has no interest in your case. Please call the Family Division at (386) 326-7650 if you are unsure about your case.
 

Florida Department of Revenue (DOR):

Contact Information:

Located in the old Palatka Mall:
400 N State Road 19
Suite 33
Palatka, FL 32177

8:00am – 4:30pm Monday-Friday

Customer Call Center:(850) 488-5437

 
 

Agencies & Contact Information

PALATKA POLICE DEPARTMENT
Telephone: (386) 329-0115
Street Address: 110 North 11th St, Palatka, FL 32177
 
 
PUTNAM COUNTY SHERIFF’S OFFICE
Telephone: (386) 329-0800
Street Address: 130 Orie Griffin Blvd, Palatka, FL 32177
 
 
FLORIDA DEPARTMENT OF REVENUE (DOR)
Telephone: (850) 488-5437
Street Address: 400 North State Road 19, Suite 33, Palatka, FL 32177
 
 
FLORIDA STATE DISBURSEMENT UNIT (SDU)
Telephone: (877) 769-0251
Street Address: PO Box 8500, Tallahassee, FL 32314
 
 
SOCIAL SECURITY
National Toll Free Number: (800) 772-1213
 
 
LEE CONLEE HOUSE
Telephone: (386) 325-4447
Web: www.leeconleehouse.org

24 hour Help Line: (386) 325-3141
Florida National Hot Line: (800) 500-1119
Domestic Violence Shelter
Victims of D.V. Classes (Children & Adults)
Safety Planning
Healthy Relationships Class
Batterers Intervention Program
 
COMMUNITY LEGAL SERVICES-MID FL INC
Telephone: (386) 328-8361
Street Address: 216 South 6th St, Palatka, FL 32177
 
Legal Helpline
Legal Services for people with low income or victims of Domestic Violence